Common questions
Questions we hear often.
If your question is not answered here, please get in touch. We are happy to chat before you book.
How do I make an appointment? +
You can book an appointment by calling us on 0424 622 182 or through our online booking portal. If you have any questions before booking, you’re welcome to send us an enquiry. Please allow up to 48 hours for us to get back to you.
What should I expect at my first appointment? +
brought you in. We’ll take a detailed history and complete a thorough examination to better understand your concerns and individual needs. If chiropractic care is appropriate for you, we’ll explain our findings and discuss your treatment options with you before proceeding with care. If we feel chiropractic care isn’t appropriate, or that further investigation is needed, we’ll discuss this with you and refer you to the appropriate healthcare professional where necessary.
Do I need a referral to see a chiropractor? +
No, you do not need a referral to see a chiropractor. You can book an appointment with us directly over the phone or through our online booking portal. If you have private health insurance with chiropractic cover, HICAPS is available for on the spot claiming.
If I have previous X-rays or imaging, should I bring it to my appointment? +
Yes. If you have any previous X-rays, scans or imaging, particularly those related to your current concerns, please bring them along to your appointment. Other relevant imaging may also be helpful, as we take a whole body approach to understanding your health history and how your body is functioning.
Can I see a chiropractor during pregnancy? +
Yes. Chiropractic care can be adapted throughout pregnancy, with techniques and positioning tailored to your stage of pregnancy, individual needs and comfort. For more information, visit our Pregnancy Care tab, where we answer some of the most common questions about chiropractic care during pregnancy.
Do you see babies and children? +
Yes. Cindy provides chiropractic care for babies and children of all ages. For more information, visit our Babies & Children tab, where we answer some of the most common questions parents have about chiropractic care for their little ones.
Can I use my private health insurance? +
Yes. If your private health insurance includes chiropractic cover, we have HICAPS available at the clinic so you can claim your benefit on the spot.
Do you accept Medicare care plans or WorkCover claims? +
Yes, we accept Medicare Chronic Condition Management Plans. Please bring your referral and any relevant paperwork with you to your appointment. We currently do not accept WorkCover claims.
What should I wear to my appointment? +
Wear whatever you feel comfortable in. Clothing that allows you to move easily is ideal, and gowns are available at the clinic if needed for your assessment or treatment.
Is there free parking nearby? +
Yes. Free parking for up to 1.5 hours is available in all carparks along George Street. Please note that all carparks are linked together. The best parking is Bakehouse Quarter Car Park, located at 7 George Street, North Strathfield. We recommend parking on Level 1 for the easiest access to the clinic.